Yes. They are specifically formulated to meet the unique needs of a newborn’s delicate skin and onwards. Read more about why in a note from our founder here.

Yes. All of our products are certified cruelty-free by the Leaping Bunny organization, which means there is no animal testing at any stage of product development, including our raw material suppliers.

All of our products are proudly made in Canada. By manufacturing locally, we are able to minimize our environmental impact and significantly reduce our carbon footprint.

Yes, our Baby Oil and Baby Wash & Shampoo do not contain any animal or animal-derived ingredients.

Yes, our products do contain preservatives, as it is essential for keeping them safe and stable over an extended period of time and under varying conditions. We use a clean, nature-identical synthetic alternative, carefully selected to prevent harmful bacteria, mold, and fungus from growing, as the safety of your little one is of utmost importance to us. The chosen preservative is specifically selected for its safety on delicate skin, used at the lowest effective concentration
to ensure maximum gentleness.

Absolutely! While our products are specifically formulated to meet the unique needs of a baby’s sensitive skin, their gentle hydration and care can benefit everyone.

Yes, all our products are safe to use during pregnancy. However, we always recommend consulting your doctor before using any skincare products while pregnant or breastfeeding to ensure they meet your individual needs.

No, we don’t use fragrance in any of our products. Each formula is carefully designed to be as gentle as possible for a newborn’s sensitive skin, and both natural and synthetic fragrances can sometimes be irritating. To ensure the highest level of care while being inclusive of all babies,
our products are dermatologically tested to be non-irritating and gentle.

Beeswax is a natural, nourishing ingredient that helps seal in moisture while protecting skin from the elements (especially harsh Canadian winters!), leaving it soft and hydrated. With its gentle, soothing time-tested properties, beeswax is perfect for calming dry or sensitive skin. Plus, it’s
eco-friendly and sustainably sourced, making it an excellent choice for both your little one’s skin and the planet.

Our founder put great care and attention into formulating the Baby Wash & Shampoo using the most gentle ingredients. While every effort has been made to ensure they’re as mild as possible, we recommend avoiding direct contact with the eyes.

"Clinically tested" means that a product has undergone thorough, scientific testing to evaluate its impact on the skin or other areas. This process ensures that both the product and its ingredients have been carefully assessed for safety and effectiveness.

Every element of our packaging is designed to be recyclable. We believe that the health and safety of both babies and the planet are important, which is why we’ve made sure that each product nourishes your little one’s skin while minimizing impact on the world they’ll grow up in. By prioritizing sustainable packaging, we aim to reduce the need for new raw materials, helping protect the planet for future generations.

Our full collection is available exclusively on our website, where you’ll also find
special offers and early access to new launches. However, select products can
be found at our retail partners if you prefer to shop in person.

Although our products are extensively clinically tested, and dermatologist- and
pediatrician-approved, we recommend performing a patch test 24 hours before use.

Currently we offer shipping within Canada. We plan to expand internationally in the future.

We strive to process and ship orders within 1-3 business days (excluding weekends and major holidays). Orders are fulfilled Monday through Friday.

Please allow 5-7 business days for delivery within Canada.

Order changes and cancellations can be accommodated if your order has not yet been processed. Please reach out to us as soon as possible after placing your order — your best window is within 1–4 hours.

Once your order has been processed, it will need to follow our standard return and exchange policy. We are also unable to make exceptions for incorrect information entered at checkout, so please review your shipping details carefully before placing your order. Any additional fees incurred for re-shipping or address changes will be the customer's responsibility.

Due to the nature of our products, we do not offer refunds or accept returns. Exchanges may be considered for defective items at our discretion. Please send a photo and your order number to
hello@mypetitecoco.ca.

We cannot accept returns or exchanges for products purchased from our stockists. Returns or exchanges must be handled directly with the retailer, according to their return policy.

Discount codes can be used on mypetitecoco.ca orders. They cannot be combined with any other offers or discount codes. You can use one discount code per order. This applies to in-stock items and cannot be extended after sale period. Discount codes cannot be applied to previous orders.